Jukka is the pharmacy hardware installation specialist. He performs all installations carefully and precisely, at a time that is convenient for the pharmacy.
Tapio, technical service manager, is in charge of ensuring that the maintenance and installation of hardware are carried out in all situations and in a manner that suits the pharmacy best.
Antti-Pekka is the problem-solver at our helpdesk. He provides advice and guidance in any problems the pharmacy staff may have relating to hardware and programs.
Antti is a man customers rely on – he makes sure that the systems and processes of the pharmacy are up-to-date and the customers receive the help they need to develop them.
Hannele is an experienced pharmacy solutions professional, always looking for and finding the best solutions for her customers.
Lasse is an experienced professional with thorough knowledge of pharmacy systems and hardware. He also assists customers with pharmacy ownership transfers.
Reijo (Remo) Hämäläinen
Remo is an experienced technical service supervisor. He is in charge of field maintenance and the development of technical services.
Heikki is a careful and competent installer and serviceman who works remotely or on site, according to the customer’s situation and wishes.
Matti has exhaustive experience in competitive tendering for pharmacy data connections and the delivery of these solutions. He has thorough knowledge of the needs of pharmacies relating to electronic surveillance, queue number systems and voice systems.
Pekka installs and services pharmacy hardware. He helps customers on site and through a remote connection.
Jenna provides advice and guidance for customers contacting the helpdesk by telephone or online.
Harri specializes in the development of business operations and processes of pharmacies. He has experience of training more than 250 pharmacies, consulting, and system replacement and implementation projects.
Tuomas is a network solution and data security specialist. He specializes in communication solutions that are used to secure the business operation of companies in the pharmacy sector.
Kati is a customer support team leader, making sure that we respond to messages from customers quickly and with consideration of the customer’s problems. She is also in charge of customer support resourcing.
Jenni provides advice and guidance and resolves problems of pharmacies at Receptum’s customer support.
Juha installs and services hardware for pharmacies. He works on site or remotely, depending on the customer and situation.
Sanna is a development manager who is always looking for improvements. With her positive attitude, she finds solutions to any challenges she faces. Sanna has solid experience in various change projects in pharmacies, including changers of owner, relocations and renovations.
Martti specializes in the organization and completion of system replacement projects. He has many years of experience of training personnel to use pharmacy systems and customer support.
Linda is the leader of the team that focuses on pharmacy sales and clients. She specialises in the development of pharmacy business operations and customer service strategy. She knows the everyday challenges of a pharmacy and has over 10 years of pharmacy management experience.
Aija is an experienced and competent customer support person who specialises in training. She provides training both online and at pharmacies.
Pia specializes in designing digital processes and consumer services for pharmacies in the Nordic countries. Pia is well-acquainted with the specific requirements of the pharmacy sector in Finland, Sweden, and Norway.
Pietari provides advice and guidance when pharmacies contact our customer support to get a problem solved. He makes sure that customers get more than they expect.
Raija has wide-ranging experience of over 20 years in different jobs in the pharmacy sector. With her solid experience, she is a trusted and popular trainer and application adviser.
Sami is a thorough expert who services hardware and makes sure that the hardware delivered to pharmacies has all the necessary programs preinstalled.
Jari (Vode) Voutilainen
Vode installs and services hardware. If a job cannot be done remotely, he does on site.